@tailwind base;@tailwind components;@tailwind utilities;:root{--color-primary: #00b8e6;--color-primary-dark: #0096c7;--color-primary-gradient: linear-gradient(135deg, #00b8e6, #0096c7);--color-primary-light: #f0f9ff;--color-primary-hover: rgba(0, 184, 230, .4);--color-primary-glow: rgba(0, 184, 230, .25);--color-text-dark: #1a1a2e;--color-text-secondary: #555;--color-text-muted: #888;--color-text-placeholder: #aaa;--color-text-light: #ccc;--color-border: #eef0f3;--color-border-hover: #dce0e6;--color-bg-page: #f0f2f5;--color-bg-card: #fff;--color-bg-hover: #e8f4fd;--color-bg-zebra: #fafbfc;--color-sider-dark-1: #141b2e;--color-sider-dark-2: #0f1422;--shadow-card: 0 1px 4px rgba(0, 0, 0, .04);--shadow-card-sm: 0 1px 3px rgba(0, 0, 0, .03);--radius-md: 10px;--radius-sm: 6px}.customer-service-admin__layout{display:grid;grid-template-columns:300px minmax(420px,1fr) 240px;min-height:620px;background:#fff;border:1px solid #edf0f3;border-radius:10px;overflow:hidden}.customer-service-admin__toolbar{display:flex;align-items:center;align-self:center;gap:10px;flex-wrap:wrap}.customer-service-admin__toolbar .customer-service-admin__control{box-sizing:border-box;height:36px}.customer-service-admin__toolbar .ant-input-search{display:flex;width:280px}.customer-service-admin__toolbar .ant-input-search .ant-input-group,.customer-service-admin__toolbar .ant-input-search .ant-input-affix-wrapper,.customer-service-admin__toolbar .ant-input-search .ant-input,.customer-service-admin__toolbar .ant-input-search .ant-input-group-addon,.customer-service-admin__toolbar .ant-input-search .ant-input-search-button{height:36px}.customer-service-admin__toolbar .ant-input-search .ant-input-group{display:flex}.customer-service-admin__toolbar .ant-input-search .ant-input-group-addon{padding:0}.customer-service-admin__toolbar .ant-input-search .ant-input-search-button{display:inline-flex;align-items:center;justify-content:center}.customer-service-admin__toolbar .ant-select-selector{display:flex;align-items:center;height:36px!important}.customer-service-admin__toolbar .ant-select-single .ant-select-selector .ant-select-selection-item,.customer-service-admin__toolbar .ant-select-single .ant-select-selector .ant-select-selection-placeholder{line-height:34px}.customer-service-admin__toolbar .ant-btn.customer-service-admin__control{display:inline-flex;align-items:center;justify-content:center;min-height:36px;padding:0 14px}.customer-service-admin__sessions{display:flex;flex-direction:column;min-height:0;border-right:1px solid #edf0f3;overflow-y:auto}.customer-service-admin__empty-state{display:flex;flex:1;min-height:0;flex-direction:column;align-items:center;justify-content:center;margin:0}.customer-service-admin__sessions .ant-list-item{padding:14px 16px;cursor:pointer}.customer-service-admin__sessions .ant-list-item.is-selected{background:#f0f8f4;border-left:3px solid #2c8f67}.customer-service-admin__conversation{display:flex;flex-direction:column;min-width:0}.customer-service-admin__conversation-header{display:flex;justify-content:space-between;padding:18px 22px;border-bottom:1px solid #edf0f3}.customer-service-admin__conversation-header .muted,.customer-service-admin__message>span{color:#98a0a8;font-size:12px;margin-top:4px}.customer-service-admin__messages{flex:1;overflow-y:auto;padding:18px 22px;background:#fbfcfd}.customer-service-admin__message{display:flex;flex-direction:column;align-items:flex-start;margin-bottom:16px}.customer-service-admin__message.is-agent{align-items:flex-end}.customer-service-admin__bubble{max-width:78%;padding:10px 14px;border-radius:12px;background:#fff;box-shadow:0 1px 5px #0000000f;white-space:pre-wrap;word-break:break-word}.customer-service-admin__message.is-agent .customer-service-admin__bubble{background:#2c8f67;color:#fff}.customer-service-admin__bubble img{display:block;max-width:260px;max-height:260px;border-radius:8px}.customer-service-admin__composer{display:flex;gap:10px;padding:14px 18px;border-top:1px solid #edf0f3}.customer-service-admin__composer .ant-input{min-height:36px}.customer-service-admin__info{display:flex;flex-direction:column;min-height:0;padding:20px;border-left:1px solid #edf0f3;color:#59636e}.customer-service-admin__info h3{margin-top:0;color:#232a31}@media (max-width: 1100px){.customer-service-admin__layout{grid-template-columns:260px minmax(360px,1fr)}.customer-service-admin__info{display:none}}@media (max-width: 700px){.customer-service-admin__layout{grid-template-columns:1fr}.customer-service-admin__sessions{max-height:240px;border-right:0;border-bottom:1px solid #edf0f3}}.cs-analytics-page{--cs-green: #2c8f67;--cs-ink: #20332d;--cs-muted: #80908a}.cs-analytics-toolbar{flex-wrap:wrap;justify-content:flex-end}.cs-analytics-definition{margin-bottom:14px;border:1px solid #d8eee2;background:#f4fbf7}.cs-analytics-stat-grid{margin-bottom:14px}.cs-analytics-stat-card{position:relative;overflow:hidden;min-height:138px;background:linear-gradient(140deg,#fff,#fbfdfc)}.cs-analytics-stat-card:after{position:absolute;right:-28px;bottom:-42px;width:110px;height:110px;border-radius:50%;background:#2d8a670f;content:""}.cs-analytics-stat-icon{position:absolute;top:16px;right:18px;z-index:1;display:flex;width:36px;height:36px;align-items:center;justify-content:center;border-radius:12px;font-size:17px}.cs-analytics-stat-card .ant-statistic{position:relative;z-index:1}.cs-analytics-stat-card .ant-statistic-title{margin-bottom:7px;color:#7b8984;font-size:13px}.cs-analytics-stat-card .ant-statistic-content{color:var(--cs-ink);font-size:25px;font-weight:700;white-space:nowrap}.cs-analytics-stat-card .ant-statistic-content-suffix{margin-left:4px;font-size:13px;font-weight:500}.cs-analytics-stat-note{position:relative;z-index:1;margin-top:7px;overflow:hidden;color:#9aa7a1;font-size:11px;text-overflow:ellipsis;white-space:nowrap}.cs-analytics-stat-card.is-green .cs-analytics-stat-icon{color:#2c8f67;background:#e7f6ee}.cs-analytics-stat-card.is-blue .cs-analytics-stat-icon{color:#1677ff;background:#e6f4ff}.cs-analytics-stat-card.is-orange .cs-analytics-stat-icon{color:#d98c29;background:#fff4df}.cs-analytics-stat-card.is-purple .cs-analytics-stat-icon{color:#7655c5;background:#f2edff}.cs-analytics-stat-card.is-red .cs-analytics-stat-icon{color:#d95b4f;background:#fff0ee}.cs-analytics-stat-card.is-gold .cs-analytics-stat-icon{color:#d99b27;background:#fff7dc}.cs-analytics-chart-row{margin-bottom:14px}.cs-analytics-chart-row .ant-card-head-title{color:var(--cs-ink);font-size:14px}.cs-analytics-dual-trend{display:grid;grid-template-columns:1fr 1fr;gap:16px}.cs-analytics-mini-chart{min-width:0}.cs-analytics-mini-chart>.ant-typography{display:block;margin:2px 0 4px;font-size:12px}.cs-analytics-agent-card .ant-card-head-title{color:var(--cs-ink);font-size:14px}.cs-analytics-agent-card .ant-card-head-title .anticon{margin-right:7px;color:var(--cs-green)}.cs-analytics-agent-card .ant-table-thead>tr>th{background:#f8fbf9;color:#74827c;font-size:12px}.cs-analytics-agent-card .ant-table-tbody>tr>td{color:#35453e;font-size:13px}.cs-analytics-agent-dot{display:inline-block;width:7px;height:7px;border-radius:50%;background:#45b67e;box-shadow:0 0 0 3px #45b67e24}.cs-analytics-danger{color:#d95b4f;font-weight:600}@media (max-width: 900px){.cs-analytics-toolbar{width:100%;justify-content:flex-start;margin-top:10px}}@media (max-width: 600px){.cs-analytics-dual-trend{grid-template-columns:1fr}}.biz-analytics-page{--biz-ink: #22303a;--biz-muted: #8a97a1}.biz-analytics-toolbar{flex-wrap:wrap;justify-content:flex-end}.biz-analytics-definition{margin-bottom:14px;border:1px solid #dbe7f3;background:#f5faff}.biz-section-title{display:flex;align-items:center;margin:4px 0 14px;color:var(--biz-ink);font-size:15px;font-weight:600}.biz-section-title:before{width:4px;height:16px;margin-right:8px;border-radius:2px;background:#1677ff;content:""}.biz-section-title:not(:first-of-type){margin-top:22px}.biz-stat-grid{margin-bottom:14px}.biz-stat-card{position:relative;overflow:hidden;min-height:128px;background:linear-gradient(140deg,#fff,#fafcfe)}.biz-stat-card:after{position:absolute;right:-28px;bottom:-42px;width:110px;height:110px;border-radius:50%;background:#1677ff0d;content:""}.biz-stat-icon{position:absolute;top:16px;right:18px;z-index:1;display:flex;width:36px;height:36px;align-items:center;justify-content:center;border-radius:12px;font-size:17px}.biz-stat-card .ant-statistic{position:relative;z-index:1}.biz-stat-card .ant-statistic-title{margin-bottom:7px;color:#7b8792;font-size:13px}.biz-stat-card .ant-statistic-content{color:var(--biz-ink);font-size:24px;font-weight:700;white-space:nowrap}.biz-stat-note{position:relative;z-index:1;margin-top:7px;overflow:hidden;color:#9aa6af;font-size:11px;text-overflow:ellipsis;white-space:nowrap}.biz-stat-card.is-blue .biz-stat-icon{color:#1677ff;background:#e6f4ff}.biz-stat-card.is-green .biz-stat-icon{color:#2c8f67;background:#e7f6ee}.biz-stat-card.is-orange .biz-stat-icon{color:#d98c29;background:#fff4df}.biz-stat-card.is-red .biz-stat-icon{color:#d95b4f;background:#fff0ee}.biz-stat-card.is-purple .biz-stat-icon{color:#7655c5;background:#f2edff}.biz-stat-card.is-gold .biz-stat-icon{color:#d99b27;background:#fff7dc}.biz-chart-row{margin-bottom:6px}.biz-chart-row .ant-card-head-title,.biz-drill-panel .ant-card-head-title{color:var(--biz-ink);font-size:14px}.biz-drill-toolbar{display:flex;align-items:center;justify-content:space-between;gap:12px;flex-wrap:wrap;margin:10px 0 14px}.biz-drill-panel>.ant-spin-nested-loading>.ant-row,.biz-drill-panel .ant-card+.ant-card{margin-bottom:14px}.biz-dual-chart{display:grid;grid-template-columns:1fr 1fr;gap:16px}.biz-mini-chart{min-width:0}.biz-mini-chart>.ant-typography{display:block;margin:2px 0 4px;font-size:12px}.biz-product-cell{display:flex;min-width:0;flex-direction:column}.biz-product-cell a{overflow:hidden;max-width:190px;text-overflow:ellipsis;white-space:nowrap}.biz-product-category{font-size:12px}.biz-amount-cell{display:flex;min-width:110px;flex-direction:column;align-items:flex-end}.biz-rank-top{color:#d98c29}@media (max-width: 900px){.biz-analytics-toolbar{width:100%;justify-content:flex-start;margin-top:10px}}@media (max-width: 600px){.biz-dual-chart{grid-template-columns:1fr}}body{font-size:14px!important;-webkit-font-smoothing:antialiased}*{line-height:1.6}.content-area{font-size:14px!important;line-height:1.6!important}.content-area h1{font-size:22px!important;font-weight:600}.content-area h2{font-size:20px!important;font-weight:600}.content-area h3{font-size:18px!important;font-weight:600}.content-area h4{font-size:16px!important;font-weight:600}.content-area p{font-size:14px!important;line-height:1.7}.content-area table,.content-area .ant-card{font-size:14px!important}.content-area .ant-card-head-title{font-size:15px!important}.content-area .ant-table{font-size:14px!important}.ant-layout-sider{flex:0 0 auto!important}.ant-menu-dark .ant-menu-item,.ant-menu-dark .ant-menu-submenu-title{height:42px!important;line-height:42px!important;font-size:15px!important;margin:1px 0!important}.ant-menu-dark .ant-menu-item .anticon,.ant-menu-dark .ant-menu-submenu-title .anticon{font-size:15px!important}.ant-menu-dark .ant-menu-item,.ant-menu-dark .ant-menu-submenu-title,.ant-menu-dark .ant-menu-item .ant-menu-title-content,.ant-menu-dark .ant-menu-submenu .ant-menu-submenu-title .ant-menu-title-content,.ant-menu-dark .ant-menu-inline-submenu .ant-menu-item{color:#ffffffd9!important}.ant-menu-dark .ant-menu-item:hover,.ant-menu-dark .ant-menu-submenu-title:hover,.ant-menu-dark .ant-menu-item-selected,.ant-menu-dark .ant-menu-submenu-selected{color:#fff!important}.admin-sider .ant-menu-dark{background:transparent!important}.admin-sider .ant-menu-item,.admin-sider .ant-menu-submenu-title{border-radius:6px!important;margin:2px 0!important;transition:all .2s!important}.admin-sider .ant-menu-dark .ant-menu-item:hover,.admin-sider .ant-menu-dark .ant-menu-submenu-title:hover{background:#ffffff0f!important}.admin-sider .ant-menu-dark .ant-menu-item-selected{background:linear-gradient(90deg,#00a0d247,#00a0d20f)!important;box-shadow:inset 3px 0 #00b8e6!important;font-weight:500!important}.admin-sider .ant-menu-dark .ant-menu-submenu-selected>.ant-menu-submenu-title{color:#fff!important}.admin-sider .ant-menu-dark .ant-menu-sub{background:#0000002e!important;border-radius:6px!important;margin:2px 0!important}.admin-sider .ant-menu-dark.ant-menu-inline .ant-menu-item,.admin-sider .ant-menu-dark.ant-menu-inline .ant-menu-submenu-title,.admin-sider .ant-menu-dark .ant-menu-sub.ant-menu-inline .ant-menu-item,.admin-sider .ant-menu-dark .ant-menu-sub.ant-menu-inline .ant-menu-submenu-title{padding:0 8px!important}.admin-sider::-webkit-scrollbar{width:5px}.admin-sider::-webkit-scrollbar-thumb{background:#ffffff1f;border-radius:3px}.admin-sider::-webkit-scrollbar-track{background:transparent}.ant-layout-header{height:53px!important;line-height:53px!important;padding:0 20px!important;margin:0!important}.ant-layout-content{padding:0!important;margin:0!important}.ant-btn{height:32px!important;padding:0 14px!important;font-size:13px!important;border-radius:6px!important;display:inline-flex!important;align-items:center!important;transition:all .2s!important}.ant-btn+.ant-btn{margin-left:6px!important}.ant-btn-sm{height:28px!important;padding:0 10px!important;font-size:12px!important}.ant-btn-default{border-radius:6px!important;border-color:#dce0e6!important;color:#555!important}.ant-btn-default:hover{border-color:#00b8e6!important;color:#00b8e6!important;background:#f0f9ff!important}.ant-btn-primary{background:linear-gradient(135deg,#00b8e6,#0096c7)!important;border:none!important;box-shadow:0 2px 6px #00b8e640!important}.ant-btn-primary:hover{box-shadow:0 4px 12px #00b8e666!important;transform:translateY(-1px)}.ant-btn-primary:active{transform:translateY(0)}.ant-btn-link{padding:0 4px!important;height:auto!important}.ant-btn-link:hover{color:#00b8e6!important}.ant-input,.ant-input-number,.ant-picker,.ant-select:not(.ant-select-customize-input) .ant-select-selector,.ant-cascader-picker{height:32px!important;min-height:32px!important;padding:0 10px!important;font-size:13px!important;border-radius:6px!important;display:flex!important;align-items:center!important;border-color:#dce0e6!important;transition:all .2s!important}.ant-input:hover,.ant-input-number:hover,.ant-select:not(.ant-select-customize-input) .ant-select-selector:hover{border-color:#00b8e6!important}.ant-input:focus,.ant-input-focused,.ant-input-number:focus,.ant-input-number-focused,.ant-select-focused .ant-select-selector{border-color:#00b8e6!important;box-shadow:0 0 0 3px #00b8e61a!important}.ant-input-number{width:100%!important}.ant-input-number-input{height:28px!important;font-size:13px!important}.ant-select-selector .ant-select-selection-search-input{height:28px!important}.ant-select-selection-item{line-height:28px!important;font-size:13px!important}.ant-select-arrow{right:6px!important}.ant-select-single.ant-select-sm:not(.ant-select-customize-input) .ant-select-selector{height:28px!important}.ant-form-item{margin-bottom:8px!important}.ant-form-item-label>label{font-size:13px!important;height:30px!important;line-height:30px!important}.ant-form-item-control-input{min-height:30px!important}.ant-form-item-explain-error{font-size:12px!important}.ant-checkbox-wrapper,.ant-table{font-size:13px!important}.ant-table-thead>tr>th{font-size:13px!important;padding:10px 14px!important;background:linear-gradient(180deg,#f5f7fa,#eef1f6)!important;font-weight:600!important;color:#2c3e50!important}.ant-table-tbody>tr>td{padding:10px 14px!important;font-size:13px!important}.ant-table-tbody>tr{height:44px!important;transition:all .15s!important}.ant-table-tbody>tr:hover>td{background:#e8f4fd!important}.ant-table-wrapper .ant-table-pagination{padding:6px 10px!important}.ant-pagination{font-size:13px!important}.ant-pagination-item{height:28px!important;min-width:28px!important;line-height:28px!important;font-size:13px!important}.ant-pagination-prev .ant-pagination-item-link,.ant-pagination-next .ant-pagination-item-link{height:28px!important;min-width:28px!important}.ant-pagination-options-quick-jumper{height:28px!important}.ant-pagination-options-quick-jumper input{height:28px!important;font-size:13px!important}.admin-page{padding:0}.admin-page-header{display:flex;align-items:center;justify-content:space-between;padding:14px 20px;margin-bottom:16px;background:#fff;border-radius:10px;box-shadow:0 1px 4px #0000000a;border:1px solid #eef0f3}.admin-page-header .page-title-wrap{display:flex;align-items:center;gap:10px}.admin-page-header .page-title-bar{width:4px;height:18px;border-radius:2px;background:linear-gradient(180deg,#00b8e6,#0096c7);box-shadow:0 0 8px #00b8e64d}.admin-page-header .page-title{font-size:17px;font-weight:600;color:#1a1a2e;margin:0;letter-spacing:.5px}.admin-page-header .page-subtitle{font-size:13px;color:#aaa;font-weight:400}.admin-page-header .page-actions{display:flex;align-items:center;gap:8px}.admin-toolbar{display:flex;align-items:center;gap:8px;flex-wrap:wrap;padding:12px 16px;background:#fff;border:1px solid #eef0f3;border-bottom:none;border-radius:10px 10px 0 0;box-shadow:0 1px 3px #00000008}.admin-toolbar .toolbar-left{display:flex;align-items:center;gap:8px;flex-wrap:wrap;flex:1}.admin-toolbar .toolbar-right{display:flex;align-items:center;gap:8px}.admin-toolbar .toolbar-info{font-size:13px;color:#888;display:flex;align-items:center;gap:4px}.admin-toolbar .toolbar-info:before{content:"";display:inline-block;width:6px;height:6px;border-radius:50%;background:#00b8e6;margin-right:4px}.admin-table-wrap{border:1px solid #eef0f3;border-top:none;border-radius:0 0 10px 10px;overflow:hidden;background:#fff;box-shadow:0 1px 3px #00000008}.admin-table-wrap .ant-table-thead>tr>th{background:linear-gradient(180deg,#f5f7fa,#eef1f6)!important;font-weight:600!important;color:#2c3e50!important;border-bottom:2px solid #dce0e6!important;font-size:13px!important;padding:12px 14px!important;white-space:nowrap;letter-spacing:.3px}.admin-table-wrap .ant-table-tbody>tr>td{padding:10px 14px!important;font-size:13px!important;border-bottom:1px solid #f0f1f3!important;color:#444}.admin-table-wrap .ant-table-tbody>tr{height:44px!important;transition:all .15s!important}.admin-table-wrap .ant-table-tbody>tr:nth-child(2n)>td{background:#fafbfc!important}.admin-table-wrap .ant-table-tbody>tr:hover>td{background:#e8f4fd!important}.admin-table-wrap .ant-table-tbody>tr:last-child>td{border-bottom:none!important}.admin-tree-wrap{border:1px solid #eef0f3;border-radius:10px;overflow:hidden;background:#fff;box-shadow:0 1px 3px #00000008}.admin-tree-wrap .admin-tree-header{padding:12px 16px;background:linear-gradient(180deg,#f5f7fa,#eef1f6);border-bottom:1px solid #eef0f3;display:flex;align-items:center;justify-content:space-between}.admin-tree-wrap .admin-tree-body{padding:14px 16px}.admin-tree-wrap .ant-tree{padding:14px 16px;font-size:14px!important}.admin-tree-wrap .ant-tree-node-content-wrapper{padding:4px 10px!important;border-radius:6px!important;transition:all .15s!important}.admin-tree-wrap .ant-tree-node-content-wrapper:hover{background:#e8f4fd!important}.admin-tree-wrap .ant-tree-treenode{padding:3px 0!important}.admin-tree-wrap .ant-tree-switcher{width:20px!important}.ant-card{border-radius:4px!important}.ant-card-head{min-height:46px!important;padding:0 16px!important;font-size:15px!important;border-bottom:1px solid #f0f0f0!important}.ant-card-body{padding:18px!important}.ant-card-head-title{font-size:15px!important;padding:12px 0!important}.ant-modal-title{font-size:15px!important;font-weight:600!important;color:#1a1a2e!important}.ant-modal-header{border-bottom:2px solid #f0f1f3!important;padding:14px 20px!important}.ant-modal-body{padding:16px 20px!important}.ant-modal-footer{padding:10px 20px!important;border-top:1px solid #f0f1f3!important}.ant-modal-close-x{font-size:15px!important}.ant-tag{font-size:12px!important;padding:2px 8px!important;border-radius:4px!important;line-height:20px!important;border:none!important;font-weight:500}.ant-tag-success{background:#e6f9ed!important;color:#237804!important}.ant-tag-blue{background:#e6f4ff!important;color:#0958d9!important}.ant-tag-gold{background:#fff7e6!important;color:#ad6800!important}.ant-tag-red{background:#fff1f0!important;color:#cf1322!important}.ant-tag-default{background:#f0f0f0!important;color:#888!important}.ant-switch{height:18px!important;min-width:32px!important;font-size:10px!important}.ant-switch-checked{background:linear-gradient(135deg,#00b8e6,#0096c7)!important}.ant-select-dropdown{font-size:13px!important;padding:4px!important}.ant-select-item{font-size:13px!important;padding:4px 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